Keeta
Team Leader of Merchant Onboarding Operation
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Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: “We help people eat better, live better,” we’re taking innovation to the global stage!
Job Responsibilities:
- Responsible for the upload and verification of all merchant information for the Keeta Brazil team, ensuring efficiency, completeness, and accuracy of data.
- Build and manage a Keeta Brazil merchant onboarding team with strong local capabilities, and continuously improve team productivity.
- Establish comprehensive internal and external collaboration workflows and supervision mechanisms, iterating processes to ensure the team serves the business accurately and efficiently.
- Monitor and report on key onboarding metrics, proactively identifying and resolving issues to ensure a seamless merchant onboarding experience.
- Collaborate closely with sales, compliance, and product teams to streamline onboarding operations and address merchant needs.
- Develop training materials and conduct onboarding training for new staff and merchants as needed.
What Wu Need From You:
- Highly responsible with a steadfast commitment to achieving goals and delivering results.
- Strong learning ability, with a willingness to continuously acquire new skills and adapt to changing business environments.
- Positive team contributor, supporting colleagues and enhancing team effectiveness through exceptional communication skills.
- Native-level proficiency in Portuguese and fluent in English (listening, speaking, reading, and writing).
- Experience in merchant operation support is an advantage.
What Make This Role Exciting:
- Participate in and witness the rapid development of Meituan’s global delivery business, experience fast personal growth, collaborate with a diverse and international team, and enjoy excellent opportunities to deepen your skills and explore innovation.
- Join a respectful, hardworking, and fun team that overcomes challenges and grows together quickly.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Information Services, Retail, and Food and Beverage Services
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