Swissport
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Are you ready to take flight in a dynamic, fast-paced aviation industry? Swissport, a global leader in aviation services, provides ground handling, cargo handling, and passenger services to over 300 million passengers annually. Our mission is: “To provide the aviation industry with consistent, personalized solutions worldwide for a better customer experience.”
We believe our people are what set us apart. Guided by our core values of Showing You Care, Doing the Right Things, and Winning as a Team, we seek dedicated individuals who align with these values to join our team worldwide.
Aviation/Aerospace exposure is essential
Job Summary
This role involves maximizing sales & profitability by leading and executing Swissport’s global and regional sales plans for the country. It includes coordinating sales and commercial activities, ensuring compliance with policies, and managing all sales & commercial activities to meet revenue, sales, and profit targets in collaboration with the country commercial teams.
Job Responsibilities
- Develop short, medium, and long-term sales strategies for the sub-region.
- Advise on policies related to pricing, yield, contract negotiations, pipeline development, and sales targets.
- Monitor sales and manage the new business pipeline using appropriate systems.
- Contribute to sales development, customer retention, advertising, and pricing strategies.
- Propose and implement new sales plans to meet organizational sales and profitability goals.
- Oversee business development, bid preparations, proposals, and agreements.
- Manage daily activities of the Commercial Team aligned with overall sales strategies.
- Prepare forecasts and budgets, monitor performance, and adjust strategies as needed.
- Coach teams on pricing, negotiation, customer service, and sales techniques.
- Manage tender processes and coordinate with finance, operations, and HR.
- Ensure profitability of new bids and share insights with relevant departments.
- Develop sales plans for countries and airline customers in line with regional and divisional goals.
Key Performance Indicators
- Yield Improvement
- Revenue per turnaround
- Profitable Growth
- DSO
- Individual KPIs
Qualifications and Competencies
- Customer centricity
- Business acumen with strategic and interpersonal skills
- Experience in Airport Ground Handling Services
- Commercial skills, networking, and customer dealings
- Effective communication and relationship-building skills
- Key Account Management experience
- Fluent in English; Spanish is a plus
- Leadership in multicultural environments
- Proven results and negotiation skills
- Industry knowledge
- Ability to travel and stay overnight as required
- Attention to detail
Swissport values diversity, inclusion, and equal opportunity. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit to learn more about careers at Swissport.
Join Swissport today and connect the world of aviation!
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Other
Industries
- Airlines and Aviation
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